FAQs

Where are you delivering to?

We are delivering to the Stratford-upon-Avon, Mickleton and Chipping Campden areas. (Essentially, David and Danni’s, commute home)

This means that if your postcode begins with the following, we will deliver to you:

CV37, GL55

What are the order cut off times?

Home Delivery

Order by midnight on Sunday for delivery 12pm-6pm on Wednesday.

Order by midnight on Wednesday for delivery 12pm-6pm on Friday.

Pick up

Order by midnight 36 hours before collection e.g. Friday at midnight for Sunday 12pm collection.

How can I pay?

You can pay via Stripe or PayPal on our website.

Can I add to my delivery?

At present, yes, but only as a new order within the timeframe above. Just click on “Local pick up” and leave us a note to say that you’d like to add it to your delivery.

Is there a minimum spend?

There is no minimum spend.

What comes in the fruit, vegetable and salad box?

At least 10 items included, of a combination of salad, fruit and veg. Given the current climate this will be dependent on what is available, and what our local farmers are able to grow.

Where does the fruit and vegetables come from?

At the very start of the Corvid epidemic we spotted a supply chain problem. The wholesalers had existing relationships and supply streams with farmers and the food they were growing. Whilst restaurants were closing and there was no-one taking the food. At the same time, people were facing empty supermarket shelves. We adapted MOR to be a solution to that problem and be a connection between the restaurant wholesalers and the consumers.

What happens if you can’t get hold of something that I have ordered?

Given the current climate, all items are subject to change based on availability. Substitutions could be made for an alternative. If the only available alternatives are wildly different we will contact you to check if you are happy with the substitution.

What steps are you taking to stay safe during Covid-19?

When Covid first developed we identified an urgent need to redirect food from the restaurant supply chain direct to consumers. We were passionate that this happened in the most responsible way possible. Therefore, before opening we worked with a local health and safety consultant to develop a comprehensive risk mitigation assessment and plan based on WHO recommendations.

If you’re reading this because you’re wanting to operate a food business to support feeding your local community but want to do so responsibly, then get in touch with us via email and we’ll happily share it with you.

MOR
Bell Court
Stratford upon Avon
Warwickshire
CV37 6EX

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