FAQs

What are the order cut off times?

Order by midnight 36 hours before collection e.g. Friday at midnight for Sunday 12pm collection.

How can I pay?

You can pay via Stripe or PayPal on our website.

Can I add to my order?

At present, yes, but only as a new order within the timeframe above. Just leave us a note with the order number you’d like to add it to.

Is there a minimum spend?

There is no minimum spend.

What happens if you can’t get hold of something that I have ordered?

Given the current climate, all items are subject to change based on availability. Substitutions could be made for an alternative. If the only available alternatives are wildly different we will contact you to check if you are happy with the substitution.

What steps are you taking to stay safe during Covid-19?

When Covid first developed we identified an urgent need to redirect food from the restaurant supply chain direct to consumers. We were passionate that this happened in the most responsible way possible. Therefore, before opening we worked with a local health and safety consultant to develop a comprehensive risk mitigation assessment and plan based on WHO recommendations.

If you’re reading this because you’re wanting to operate a food business to support feeding your local community but want to do so responsibly, then get in touch with us via email and we’ll happily share it with you.

MOR
Bell Court
Stratford upon Avon
Warwickshire
CV37 6EX

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